Pre-sale Questions

Can I use a Topgle theme on more than one site?

Topgle license grants you the rights to use the product on upto five website/domain owned by you. If you want to use it on more than five websites, you will need to purchase a separate license.

Can I customize the theme?

All Topgle themes contain an easy to use options panel that allows you to customize all the theme features without touching a single line of code. You are free to make code changes or design changes to the theme files at your own risk. Please note that Topgle will not be responsible for issues that arise after changes to the theme code. Support for themes with custom code will be limited for obvious reasons.

Membership plan owners also get access to the theme's Photoshop PSD files which can be customized and used without attribution.

Will the themes & plugins work with third-party plugins?

Topgle products follow WordPress's standard code practices which make them secure and compatible with majority third-party plugins. If you face any plugin related issues with our theme or plugins, we would be happy to support and resolve your issues. However, we cannot provide support if the problem lies with a third-party plugin or a theme.

Which browsers are supported by Topgle themes?

Topgle themes are tested thoroughly on all the latest browsers including, but not limited to, Google Chrome, Firefox, Safari, Opera, and Internet Explorer. Our themes are also designed with fallback support so that they work as intended even on older browsers. However, we recommend testing the demos of our products on your intended browsers before purchasing.

How often are themes & plugins updated?

Theme & plugin updates depend on many factors. Security updates and critical bugs are fixed as soon as possible. Updates that improve our theme/plugin framework and bring new features are made available frequently.

What are the hosting/server requirements for Topgle themes?

Our themes work with all hosts that support WordPress. To ensure the best performance from our themes, make sure that your host supports the latest version of WordPress, MySQL 5 or higher, and PHP5.4 or higher. If you have trouble in choosing a host, our blog has reviews of popular WordPress hosts.

Do the themes work with WordPress Multisite?

Yes, our themes are Multisite-compatible.

Are the themes and plugins translation-ready?

Yes, Topgle themes and plugins are fully translatable. Many products are also compatible with WMPL. You can use our free translation plugin to translate our products.

Do you include Photoshop PSDs with your themes?

Single theme purchases do not come with the design PSD files. However, membership plan subscribers do get PSD files of the themes. In both cases, the theme colors and some design features can be changed from the theme control panel itself.

What Are The Limitations on Items Purchased Through Topgle's ThemeForest Profile?

We have stopped selling through ThemeForest, and all our products are now sold exclusively through our website.

Do Topgle themes work with WordPress.com?

WordPress.com, or hosted WordPress has many limitations. Unfortunately, our themes will not work with WordPress.com based websites unless you are on a Business plan which WordPress.com offers. It's recommended that you use a self-hosted WordPress installation to use our themes. For beginners, we recommend Site Ground Hosting. To learn how to install WordPress, follow the instructions on this page - https://topgle.com/

What payment options do you support?

You can pay for any Topgle product through PayPal, Credit Cards, and International Debit Cards.